Upon receipt of your order your will receive an email or call to inform you of the estimated despatch date for your order. We aim to meet a next day delivery target for the UK for all orders placed before noon UK time and a 48 hour delivery target for the USA for all orders placed before noon UK time. This is not possible for orders to all countries, but in most instances the order should be with you within a week of despatch.
Shipping rates are determined by the actual weight or volumetric weight of the order, the number of packages and the destination. Volumetric weight may apply to bulky, but light products like cushions that include the inner pad or velvets that ship in suspended boxes.
We are constantly striving to negotiate the most efficient and reliable delivery services and recharge this at cost.
Cushions, Throws and Fashion items are shipped in corrugated cardboard boxes varying in size according to requirements, our standard box sizes are 600x600x150mm, 600x400x400mm & 600x600x600mm.
Fabrics are shipped on cardboard poles covered in heavy duty polythene. Large fabric orders are consolidated in corrugated cardboard boxes to a maximum of 50kgs per box.
Where required and subject to additional costs; we are able to ship in reinforced wooden crates or pallet crates.